Your rights

Good Faith Estimate

Under the No Surprises Act, in effect since January 1, 2022, clients who are uninsured or not using insurance have the right to a written estimate of the expected cost of their care. It helps you understand what therapy will cost and avoid unexpected bills.

In writing

at least one business day before care

$400 or more

above your estimate can be disputed

Not a contract

our best estimate of your costs

Keep a copy

save it for your records

A Layers clinician at her desk in the Plano office

Your rights

What the No Surprises Act gives you

Once you have scheduled with a specific therapist, we give you an individualized Good Faith Estimate for your care.

Your rights

You can get a written Good Faith Estimate at least one business day before your scheduled services, or when you ask while scheduling.

If you are billed $400 or more above your Good Faith Estimate, you can dispute the bill.

Save a copy of your Good Faith Estimate for your records.

What your estimate includes

Service descriptions: the services we recommend, such as an intake session and ongoing counseling.

Frequency and duration: typical session length and the estimated number of sessions.

Estimated costs: your per-session rate and the total for the recommended length of therapy, including any sliding-scale arrangement.

Optional or additional services: other approaches or workshops that might complement your treatment.

Your care

What the estimate covers

Our practice offers individual counseling and play therapy for a variety of issues and goals. Depending on your needs, we may recommend any of the services below.

Services we may recommend

Initial intake and assessment: a comprehensive assessment to set your treatment goals.

Ongoing counseling sessions: regular sessions, typically weekly or every other week, focused on your specific concerns and goals.

Additional or specialized services: if another form of therapy, an adjunct service or a community resource could help, we will talk it through with you.

If your estimate changes

The Good Faith Estimate is not a contract. It is our best assessment of your costs based on the information we have.

Actual charges may change if your treatment plan changes or if you ask for additional services.

If a bill is higher

How to dispute a bill

If your billed charges are $400 or more above your Good Faith Estimate, you have two steps open to you.

1. Contact us

We are committed to working through any difference with you, so we can explain the charges or correct them.

2. File a dispute

You have the right to file a dispute with the U.S. Department of Health and Human Services. Visit cms.gov/nosurprises or call 1-800-985-3059 to learn more about your rights and protections.

Questions

Questions about your estimate?

Call or text 214.444.8079, or email info@layerscs.com. We are happy to walk you through it.

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